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LATRICE STORE

Returns & Refunds Policy

Our returns window is 30 days from delivery.

If an item is not right for you, contact us within 30 days of delivery at info@latricestore.shop with your order number.

Items must be returned in the condition they arrived: unused, with all accessories and original packaging. We will confirm the return address and instructions by email. Please do not send items back before you receive those instructions.

Once a return is received and inspected, the refund is issued to the original payment method through our payment provider. Refunds are typically visible within 5–10 business days depending on your bank.

Shipping charges are refunded only when the return results from an error on our part or a defective item. If a product arrives damaged, contact us within 48 hours of delivery with photographs so we can arrange a replacement or refund.

We cannot accept returns on items that show signs of use beyond inspection, or on products damaged by accident or misuse.